Frequently asked questions

Can I view the cameras on my phone?

Yes. You can view the cameras live, receive alerts and view video playback from any smartphone from anywhere in the world, providing you have an internet connection.

How long do the cameras store recordings?

Typically, we recommend 4-6 weeks worth of recordings before the NVR (Network Video Recorder) will begin to over write the oldest footage. You can also download footage to your phone/ tablet/ pc and share as required

What brand of cameras do you use?

We specialise in providing and installing Hikvision - the market leader in such systems.

Can I set up alerts to my phone?

Yes. Using either motion, line-crossing or intrusion detections, the system will send alerts directly to your smartphone with a short clip of the event.

Can I control my alarm system from my phone?

Yes - using the ProControl+ application, you can easily set and unset the alarm from any location.

Still can't find the answer to your question? Call and speak to one of our engineers on 01908 880380